Frequently

Asked

Questions

I like to order a customized product?

Thats possible. On request we build custom products. Please register at myCASEE and submit a new ticket. Describe your wishes and send it to department ‘Customize & R&D’. We will contact you as soon as possible.

I like to repair my device?

Please register at myCASEE and submit a new ticket. Describe your problem and send it to department ‘Technical support’. We contact you as soon as possible to solve your problem.

What is the delivery date of the product?

When the product is in stock, delivery takes 5 – 10 working days depending on your locations. For more informtion shoot us an email or whatsapp message.

Troubleshooting

Please register at myCASEE and submit a new ticket. Describe your problem and send it to department ‘Technical support’. We contact you as soon as possible to solve your problem.